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General Terms and Conditions


Through the PLATFORM available at, OpenDataSoft provides Software as a Service (“SaaS”) solutions that work with open data portals, internal data references, smart city platforms, and data marketplaces to provide:

  • Processing and publication of datasets for systems management;
  • Use and visualization of data for the Users; and
  • Reuse of data via simple and powerful APIs for developers.

These General Terms and conditions apply to you, as a user of the DOMAIN available at published by Métropole Européenne de Lille (hereinafter THE MEL). The purpose of this document is to provide you with information on your rights and obligations in relation to the use of the functionalities offered through the DOMAIN.




The terms listed below, as used in these GTCs, have the following meanings:

  • BENEFICIARY: means the end USER who has been granted a right of access to DATASETS published by the MEL.
  • DATASETS: means data produced by THE MEL, published on the PLATFORM, and made available to all or some categories of USERS, depending on THE MEL’s subscription and the licenses the MEL has granted.
  • DOMAIN: means the domain name of the type that THE MEL has registered in connection with its subscription, on which it can publish its DATASETS. Specific DOMAINS can also be registered subject to conditions (e.g., use of a HTTPS certificate to secure access to this domain using private key, and possible intermediate certificates).
  • OPENDATASOFT PLATFORM: means the platform OPENDATASOFT publishes, including all its graphic, audio, visual, software and textual components. The OPENDATASOFT PLATFORM is the exclusive property of OPENDATASOFT. It is accessible at
  • OPEN LICENSE: means the type of LICENSE that applies to DATASETS published in the PUBLIC SPACE of the OPENDATASOFT PLATFORM or otherwise accessible by BENEFICIARIES, without restriction, unless THE MEL clearly and conspicuously discloses to BENEFICIARIES accessing the DATASET different license terms that apply. DATASETS published by THE MEL with an OPEN LICENSE confer upon BENEFICIARIES a royalty-free, non-exclusive, worldwide, perpetual right of access and use. The right of use includes: reproduction, reuse, publication, dissemination, adaptation, modification, extraction and exploitation of DATASETS.
  • PRIVATE LICENSE: means the specific LICENSE applicable to DATASETS published by THE MEL through its DOMAIN, the terms of which are specified by THE MEL and published to BENEFICIARIES.
  • PUBLIC SPACE: means the areas of the OPENDATASOFT PLATFORM that are freely accessible to all categories of USERS.
  • USER: means all kinds of users, either a BENEFICIARY or a THE MEL.


These GTCs, entered into between THE MEL, on the one hand, and the BENEFICIARY, on the other hand, (hereinafter collectively referred to as the “PARTIES”) define the respective rights and obligations of each PARTY in connection with the use of all the functions offered by the DOMAIN. These GTCs form the common base of the contractual relationships and are supplemented by the OPEN and PRIVATE LICENSES offered for each DATASET.


(i) Acceptable Use Policy (“AUP”)


  • act fairly and with diligence towards THE MEL, OPENDATASOFT and third parties;
  • provide only truthful information to THE MEL and, if applicable, to other USERS;
  • use the OPENDATASOFT PLATFORM and the DOMAIN for the purposes described in these GTCs;
  • not use the OPENDATASOFT PLATFORM and/or the DOMAIN to commit crimes, offenses, or infractions or otherwise violate applicable law;
  • not use the OPENDATASOFT PLATFORM and/or the DOMAIN to direct USERS toward another site or a competing service;
  • respect the private life of third parties and the confidentiality of exchanges; and
  • not seek to affect the data processing system implemented to operate the OPENDATASOFT PLATFORM and the DOMAIN in breach of article 323-1 and seq. of Criminal Code.

In addition to the foregoing and in accordance with the Act of July 29, 1881 on freedom of the press, the BENEFICIAIRY shall not disseminate messages or information that:

  • criticize THE MEL or OPENDATASOFT;
  • are at variance with public order and good morals;
  • are slanderous, defamatory, racist, xenophobic, involve Holocaust denial, or pose an assault on the honor or reputation of others;
  • incite discrimination, hatred of a person or a group of persons because of their origin or sexual orientation, or their belonging or not belonging to a particular ethnic group, nation, race, or religion;
  • threaten a person or group of persons;
  • are of a pedophile nature;
  • incite people to commit a crime or act of terrorism, or justify war crimes or crimes against humanity;
  • incite people to commit suicide;
  • enable copyright infringement or unauthorized access to software serial numbers, intrusion to computer and telecommunications systems, dissemination of viruses and other malware, and any software facilitating the invasion or infringement of others’ rights or the safety of persons or property; or
  • promote the sale of, or investment in, property, goods, or services (e.g., prospectuses, soliciting, prostitution).

(ii) General Obligations of BENEFICIARIES

In the context of using the DOMAIN, BENEFICIARIES undertakes not to violate public order and to comply with the existing laws and regulations, respect the rights of third parties and the provisions of this GTCs.


  • strictly comply with the terms of the OPEN or PRIVATE LICENSE, or the license corresponding to the DATASET that is accessed via THE MEL DOMAIN. Each BENEFICIARY must review the applicable LICENSE for each DATASET before downloading or extracting any data; and
  • always accurately attribute the source(s) of DATASETS when reusing all or any part thereof.

(iii) General obligations of THE MEL

In the context of provision of its DOMAIN, THE MEL shall:

  • strictly comply with all applicable laws and regulations and in particular with French Data Protection Act of 6th January 1978 and the CNIL’s guidelines;
  • not infringe the rights of third parties, and particularly the intellectual property rights of third parties, at the time of the establishment, dissemination, or manipulation of DATASETS created through the account opened on the OPENDATASOFT PLATFORM.

THE MEL is solely and exclusively liable for its use of the OPENDATASOFT PLATFORM. By way of example and not limitation, THE MEL is solely liable for the DATASETS published on the OPENDATASOFT PLATFORM and for its relationships with the BENEFICIARIES, OPENDATASOFT being merely in this context a technical intermediary.


(i) General principles

The BENEFICIARY is solely and exclusively liable for its use of the DATASETS, and more generally of any content published on the DOMAIN. THE MEL shall not be liable for any damage caused by the use of all or part of the DATASETS or content published on the DOMAIN.

OPENDATASOFT shall have no liability for any third-party site, including those accessible by hyperlink text, or DOMAIN created by THE MEL, which USERS may access via the OPENDATASOFT PLATFORM.

THE MEL shall have no liability for: - abnormal use or illicit operation of the DOMAIN; - use of the DOMAIN in violation of these GTCs; - any interruption or unavailability of the DOMAIN because of technical maintenance operations or disruption caused by web-based network outside THE MEL’s control; - incomplete, out-of-date, erroneous, or misleading DATASETS; - lack of compatibility of the DOMAIN with BENEFICIARY’s hardware or software, for which the BENEFICIARY is solely responsible.

THE MEL is only obligated to use commercially reasonable efforts to perform its obligations hereunder; it does not warrant, represent, or guarantee full, complete, or perfect performance.

The BENEFICIARY will be able to engage THE MEL’s liability once he will have notified the alleged failure through a registered letter with acknowledgment of receipt and if THE MEL does not answer within thirty (30) days of the date of receipt. Either way, THE MEL shall only be liable in case of proven fault.

Furthermore, by the very nature of the Internet (interconnection of a multitude of independent users interacting with each other), no one can guarantee the overall functioning of networks from start to finish. THE MEL will under no circumstances be held liable for any loss it is not the direct cause.

Regardless of the legal action nature, THE MEL will under no circumstances be held liable for an indirect damage of any kind, including without limitation, damages for lost profits, advantage, savings or revenues, third party loss, or action intended against the BENEFICIAIRY and its consequences, related to these GTCs or its enforcement. The BENEFICIARY is solely responsible for any loss, direct or indirect, material or immaterial, it or any of its employees causes to THE MEL, to OPENDATASOFT or to third parties in connection with BENEFICIARY’S use of the OPENDATASOFT PLATFORM, the DOMAIN ant its functionalities.

It is expressly agreed between the PARTIES that the stipulations of this clause shall continue to apply even in the case of expiration or termination of this agreement.

(ii) ISP Status

As hosting provider under article 6 I 2) of Confidence in the Digital Economy Act of June 21, 2004, OPENDATASOFT undertakes to remove promptly any content that is manifestly illicit as soon as it shall have knowledge thereof. OPENDATASOFT may remove or disable access to any content without prior notice in connection with illegal content, where the content may disrupt or threaten the SERVICES, pursuant to the Confidence in the Digital Economy Act of June 21, 2004 (“CDEA”) or as required to comply with law or any judicial, regulatory, or other governmental order or request. The prior notice of manifestly illicit content may be directed to or with acknowledge receipt letter in respect with the procedure pursuant article 6 I 5 of CDEA.

USERS acknowledge that OPENDATASOFT does not guarantee the validity, accuracy, or completeness of the DATASETS or other content disseminated by THE MEL via their DOMAIN or via the PUBLIC SPACE.

THE MEL is solely liable for the DATASETS, content, and services they offer BENEFICIARIES via the OPENDATASOFT PLATFORM.


The BENEFICIAIRY acknowledges that:

  • the OPENDATASOFT PLATFORM and all its components are the exclusive property of OPENDATASOFT, and
  • that data published on the DOMAIN are THE MEL’s property.

Except for data published on the DOMAIN, the brands, logos, slogans, graphic elements, photographs, animations, videos, software, databases, and texts created, published, or recorded by OPENDATASOFT are the exclusive property of OPENDATASOFT, and cannot be reproduced, used or represented without express prior written authorization of OPENDATASOFT, under penalty of legal prosecution.

Any total or partial representation of the OPENDATASOFT PLATFORM, of the DOMAIN or its components, by any means whatsoever, without the express prior authorization of OPENDATASOFT or, as the case may be, of THE MEL, with respect to DATASETS disseminated by their actions, is strictly prohibited, and shall constitute copyright infringement pursuant to Articles L. 335-2 and seq. and L. 713-1 and seq. of Intellectual Property Code.

Moreover, THE MEL expressly prohibits the following:

  • extraction by permanent or temporary transfer of all or a qualitatively or quantitatively substantial part of the content of the DOMAIN, by any means and in any way whatsoever, unless the party committing this extraction is acting in accordance with the terms of a valid LICENSE granted by OPENDATASOFT or THE MEL;
  • the reuse, through making available to the public of all or a qualitatively or quantitatively substantial part of the DOMAIN, in any way whatsoever, unless the party committing this reuse is acting in accordance with the terms of a valid LICENSE granted by OPENDATASOFT or THE COMANY.


In using the OPENDATASOFT PLATFORM, the PARTIES shall comply with all applicable data protection laws and regulations regarding its own status.

The BENEFICIARY should review the Privacy Policy accessible at published by THE MEL on the DOMAIN.


Any failure to perform or partial performance by THE MEL shall be excused to the extent that it arises in connection with a case of force majeure as defined by French Courts (i.e., matters beyond THE MEL’S reasonable control), including without limitation hacking, unavailability of materials, supplies, hardware, peripherals, personal or other equipment; interruption, suspension, reduction, or disruptions of electricity or other inputs, or any interruptions of electronic communications networks.


The MEL reserves the right to update and amend these GTCs at any time. BENEFICIARIES accessing the DOMAIN shall be bound by the version of the GTCs in effect at the time of such access.

No instruction or document not expressly contained in these GTCs shall have any applicability or effect, unless contained in a separate written agreement between the PARTIES.

This agreement between the PARTIES does not create any agency or employment relationship. The relationship between the PARTIES is that of independent contractors, vendor and customer.

The fact that one of the PARTIES may not have enforced one of the clauses of these GTCs shall not be construed as a waiver of said clause.

In the event of any difficulty of interpretation among any of the titles appearing in the article headings, and any one of the articles themselves, the titles will be deemed non-existent.

If any provisions of these GTCs is found to be unenforceable by a court of competent jurisdiction, it will be deemed inapplicable, but this will not in any way affect the validity of the other clauses, which shall remain fully applicable.


These GTCs are governed by French Laws.

In the event of disputes arising between the PARTIES regarding the interpretation, execution, or termination of these GTCs, the PARTIES shall strive to reach an amicable settlement through informal negotiations, failing which either PARTY may submit the dispute to Courts.